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How to unlock ttlock from laptop

How to unlock ttlock from laptop

Unlocking a TTLock from a laptop typically involves using the TTLock Web Platform. While the primary way to manage and unlock TTlock devices is through the mobile app, the web platform provides a convenient way to manage your locks from a larger screen, especially for administrators or property managers.

Here's a general guide on how to do it:

  1. Go to the TTLock Web Platform: Open your web browser and navigate to the official TTLock web management portal. You can usually find this by searching "TTLock web platform" or "TTLock admin login."

  2. Log In: Enter your administrator account credentials (the same email/username and password you use for your mobile app).

  3. Navigate to Your Locks: Once logged in, you should see a dashboard or a list of the locks associated with your account.

  4. Select the Lock: Click on the specific lock you wish to manage or unlock.

  5. Find the Unlock/Control Option: Within the lock's details or management page, look for an option to "Unlock," "Open Door," "Remote Unlock," or a similar control.

  6. Initiate Unlock: Click the "Unlock" button. The web platform will send a command to the gateway associated with that lock, which then communicates with the lock itself to unlock it.

     

Important Considerations:

  • Gateway Required: For remote unlocking (unlocking when you are not within Bluetooth range of the lock), you must have a TTLock Gateway connected to the internet and paired with your lock. The gateway acts as a bridge, allowing the lock to receive commands from the internet (via your laptop or phone app). If you don't have a gateway, you can only manage the lock via Bluetooth, which means you need to be physically close to it with a mobile device.
  • Internet Connection: Both your laptop and the TTLock Gateway need an active internet connection for remote unlocking to work.

  • Permissions: Ensure your user account on the TTLock platform has the necessary administrator or "unlock" permissions for that specific lock.

  • Security: Always log out of the web platform when you're done, especially on public or shared computers.

  • View our smart locks product

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